Stay Safe Online: Tips for Protecting Your Device and Accounts

Having access to all kinds of information, including your health information, on a device is very helpful. Through your phone, tablet, laptop, or desktop computer, you can check medical records, schedule appointments, and even have video visits with a provider. While this is very convenient, it is important to make sure you are keeping your information safe.  

Follow these easy steps and best practices to keep your information private and secure. 

  1. Choose a strong password. This means using a mix of letters, numbers, and symbols, and not something someone could easily find, like your birthday or address.
  2. Update your software. Whether you have an Android or an Apple device, you will receive updates for your device. These updates can include bug fixes, new features, and security updates. These updates are also necessary for certain applications to work on your device.
  3. Don’t share accounts with anyone else. While it may be tempting to share an account, even with someone you may trust, it can still be a security risk.
  4. Log into websites directly. Don’t log in through links you receive in an email. Go to the website directly and log on there. Scammers often use emails and text messages that look official.
  5. Save your account logins (usernames & passwords) using more than one method. This includes:  
    • Having a physical copy of your most important logins in a secure location, such as a locked drawer or personal safe.   
    • Using a secure notes or document app, such as Apple Notes, Google Keep, or Microsoft OneNote. 
    • Making a Google account. After you’ve created an account, you can enable a photo sync to your Google Drive on your smartphone or tablet. Then, take a screenshot or photo of your most up-to-date list of account logins and passwords. Sync this photo to your Google Drive. This allows you to login to your Google account from any device to access the personal information you have saved. 
    • Creating a backup email address. This can be a different email address of yours or a trusted friend or family member’s email address. Make sure that this backup email address is secure and accessible. 

By following these tips, you can make sure you are keeping all your important information safe online. You can find more safety resources here. If you have more questions about digital security, call the Link to Care WA hotline at 866-757-1832 for one-on-one technology coaching. 


Link to Care WA is powered by the Community Health Network of Washington (CHNW) – an affiliation of 21 community health centers that operate more than 140 clinics across Washington. CHNW’s goal is to get more people connected to health care by providing the tools and support they need to access and manage care online and by phone.

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